Find fox car rental in phoenix
As is turned out, the price they quoted me was considerably less than other car rental agencies, thus I booked the car and pre-paid for it. I then get an email stating that they would now find a company that would accept the price, and the next day I received another email stating FOX had indeed accepted the rental deal at the set price.
This is essentially a bait and switch scam that I personally haven't dealt with while renting cars before; I rent cars quite often, and I've never encountered such trickery and deception while renting. I'll be surprised if they even return the deposit, I'm quite sure theres a trick to scamming one out of that.
We booked a mini van for our stay in Phoenix for Sept 28 through Oct 5 through Car Rental 8 which turned out to be a broker. Car Rental 8 booked us with Fox Car Rental. We prepaid the full amount to Car Rental 8. I was a bit nervous after reading the reviews about Fox.
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When we arrived to pick up our mini van, Fox did not have the vehicle available. They did offer us a 12 passenger van or the option for two cars there were six of us at no extra cost provided we swapped them over the next day.
Fox even offered a free tank of gas if we opted for the 12 passenger van as they appreciated it burned more fuel than a Chrysler mini van. In the end, we chose to wait until a mini-van became available as their schedule showed at least one was due to be returned. We only waited 30 minutes, but it was nice to know they had viable options for us. The van was not very clean, but that was largely because we did not want to wait any longer, not because they were not willing to clean it.
When we returned the van early in the morning the check-in was smooth and seamless, and they waived the third driver charge. Based on my experience I would have no reluctance with future rentals from Fox.
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TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content. About Us Help Center. I told them that was fine, but I wasn't really looking forward to getting stopped by highway patrol and having to explain all of this to them. At that point I decided I wasn't going to let this spoil my vacation and went on with vacation and had my fingers crossed.
However, I was not at all impressed with the fact that I had this nagging over me the whole time and they never offered to come and change vehicles for me. So folks, remember the saying that sometimes "you get what you pay for. This topic has been closed to new posts due to inactivity.
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See All Phoenix Conversations. View Hotel. Pointe Hilton Squaw Peak Resort. Pointe Hilton Tapatio Cliffs Resort. The Clarendon Hotel and Spa. Royal Palms Resort and Spa. View all hotels. Top questions about Phoenix. Is Phoenix too hot to visit during the summer months? What to do in Phoenix?